Troubleshooting
- Appointment or Drop Off Times Changing When Allocating a Driver
- DRT Route Unavailable: What to Do
- My Vehicle is Showing as Active and in Service But Not Showing Up
- Journey Table Town Issue
- Why a Driver Might Not Appear or Show When Allocating a Journey
- Checking the MOT of a Driver's Vehicle or Youe Fleet Vehicles in Road XS
- What To Do If I Can't Access Road XS?
- How Do I Clear My Browser Cache?
- No Drivers Showing Up
- What To Do If You Can't Book a Passenger Onto a DRT Service Using a Return Journey?
- Why Can't I See Any Journeys?
- Pickup Time for a Journey Isn't Showing
- What if a Location Can't Be Found?
- Road XS is Running Slowly
- No Vehicle Showing Up When Creating DRT or Group Travel Journey
- Why Should I Not Edit DRT Times Manually?
- Road XS Isn't Loading
- Why is the Mileage Fees Calculation Wrong and Duplicate Passengers Showing on Journey Overview?
- When a Driver’s Phone Can’t Run the Road XS App: What to Do
- Postcode Lookup Showing X Addresses Found