How to Create a Car Club Journey with a Volunteer Driver

To facilitate the creation of a car club journey for individuals who do require a volunteer driver and simply wish to book the vehicle, please follow these steps:

1. Click on 'Create Journey'
2. Under 'Select Booking Type', choose 'Request a Volunteer and a Vehicle'
3. Specify the date and time
4. Indicate the end time or the duration for which the vehicle will be booked
5. Choose the passenger booking the journey (add them first if they are new)
6. Set whether the journey will be an In Only, Return Only or Return journey
7. Specify the payment source
8. Determine the payment type
9. Set the time the passenger needs to arrive at the destination
10. Set their pickup location (which defaults to the passengers home address)
11. Set the drop off point
12. For return journeys just make sure you add the return part (which reverses the way out).
13. Indicate whether they are accompanied by a carer
14. Specify whether they have any mobility aids
15. Select 'Add Passenger to Journey'
16. If necessary, add another passenger in the same manner or click 'Add Passenger to Journey'

Part 2:Selecting the Vehicle:

1. Now, select any available vehicle (if none are shown, then none are available)
2. Click Next
3. Specify the service area (the area in which your car club operates)
4. Indicate whether the booking is recurring
5. Set 'Driver Known' to No
6. Add any additional details in the notes section
7. Select Create Journey

Part 3: Allocating the Driver

1. Once the journey has been created click the journey ID to allocate a driver
2. Press allocate driver on the driver overview screen
3. Choose a driver from the list marking them as confirmed
4. Please note: Drivers can also allocate themselves to journeys via the driver portal

The vehicle will now be booked, and the journey will be created in the system.